Superintendent, Shift – Mail Processing Job at Canada Post – Postes Canada – Richmond, BC

Job Requisition Id: 134961

Business Function: Plant Operations

Primary City: Richmond

Other Location(s):
Province: British Columbia

Employment Type: Full-Time

Employment Status: Permanent

Language Requirement: English Essential

Employee Class and Level: OP 03

Working Hours: 8:00-16:00, Sun-Thurs

Number of Vacancies: 1

Job Closing Date (MM/DD/YYYY): 10/06/2021

Job Description

The Superintendent, Shift (Mail Processing) is accountable for the safe and efficient management of the total mail processing operation so that service commitments, safety requirements and productivity standards are met during the assigned shift.

Job Responsibilities

Below are the main job requirements and responsibilities for the Superintendent, Shift (Mail Processing).

Directs all mail processing operations during the assigned shift to ensure that plant operating targets and production standards are met or exceeded. Regularly conducts quality checks and analyzes production reports to assess efficiency of operations. Implements contingency plans when required to maintain productivity.

Promotes and implements work place safety and health programs and processes for their work unit. Oversees the return-to-work and accommodation of employees. May chair or participate as a member of the local health and safety committee.

Directs, coaches and provides guidance and leadership to a team of more than fifty employees and supervisors and is responsible for all human resources processes related to the management of the workforce. Promotes a respectful environment in the workplace. Resolves staff issues. Consults with Labour Relations and/or union representatives on the application of the terms of the collective agreement. Creates learning and knowledge transfer opportunities for assigned staff.

Leads implementation of continuous improvement initiatives to improve service, to reduce costs and accident potential. Communicates to supervisors and employees new or modified policies, regulations and procedures and responds to concerns.

Job Responsibilities (continued)

Develops and implements work schedules to ensure efficient and effective mail processing. Adjusts work assignments and schedules to meet fluctuations in workload.

Identifies and recommends modifications in methods and/or equipment to improve production or reduce costs. Recommends acquisitions and relocation of operational equipment. Promptly responds to equipment failures.

Communicates frequently with the previous and post-shift Superintendents. Provides a brief “recap” of key activities performed and discusses any anomalies that occurred during the shift.

Participates in the planning, development and achievement of annual plant objectives and manages the approved budget for his/her area.



High School diploma or provincial equivalent (GED) (Equivalent Experience, as defined below, may be accepted in lieu of a High School Diploma).


Minimum 2 years’ experience as a supervisor in mail processing.


Minimum 4 years’ experience managing a team within a unionized environment.

Working knowledge of Microsoft Office.

Other Candidate Requirements

Not Applicable


Post-secondary degree/diploma.

Safety Sensitive Positions

This position may be considered a Safety Sensitive position.

Employment Equity

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences.

We are committed to employment equity and encourage applications from women, Indigenous Peoples, persons with disabilities and visible minorities.

Conflict of Interest

The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.


Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

Important Message

Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Leadership Behaviours

Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner, that aligns with the corporation’s best interests.

Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.

Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.

Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.

Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.

Our Values

We value diversity as an essential part of who we are as a company, how we operate and how we see our future. We believe that attracting, developing, and retaining people who reflect the diversity of Canada is essential to our success because this matters to all communities and customers we serve.

Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.

Safety – We are committed to a safe and healthy environment for all our stakeholders.

Customer – We serve Canadians with pride and passion.

Respect – We treat each other with fairness and respect.

Integrity – We act responsibly and with integrity.

Transformation – We will innovate and transform to win in the marketplace.

About the Company

Company: Canada Post – Postes Canada –

Company Location:  Richmond, BC

Estimated Salary:

About Canada Post - Postes Canada -