Overview
REMOTE – Compliance Assistant Jobs in Philadelphia, PA at Harbor Compliance
Title: REMOTE – Compliance Assistant
Company: Harbor Compliance
Location: Philadelphia, PA
Company OverviewAt Harbor Compliance, we’re steering companies and nonprofits through the steps needed to achieve their organizational goals. From establishing new startups to helping global brands manage their business licenses nationwide, we are looking for exceptionally talented, bright, and driven people who can deliver an exceptional client experience. In our ninth year in business, we are experiencing exponential growth and are seeking top performers who share our autonomy, transparency, and excellence values.
Position OverviewOur Compliance Assistants thoroughly understand government applications and regulatory requirements and help our clients navigate them by providing outstanding service. The Compliance Assistant role is an entry-level position. The Compliance Assistant is partnered with a Compliance Analyst II, who mentors them as they learn from the ground up.
The typical promotion track is to Compliance Analyst II; however, Harbor Compliance employees are encouraged to pursue opportunities at our fast-growing company that best fit their career objectives and skills.
Responsibilities
Assist the Compliance Analyst II
Ensure timely responses to client inquiries
Review client accounts to uncover gaps in service and registration
Ensure the timely, accurate filing of applications to government agencies
Configure and maintain information in our CRM, online platform, and client files
Conduct thorough and accurate research, call government agencies and communicate with clients about their projects by phone and email
Draft and file basic applications to government agencies by paper and electronically
Meet established Service Level Agreements, such as response time, onboarding duration time, and work completed
Qualifications
1-3 years of professional work experience
Exceptional track record of customer service or client relations experience
Highly organized, accurate, and detail-oriented
Ability to effectively prioritize work in a rapidly-evolving environment
Enjoys the challenge of new, complex problems and learning new information on-the-fly
Able to multitask and consistently meet deadlines
Able to work independently with coaching
A high school diploma or equivalent is required
Preferred Qualifications
Proficient in Google G Suite and Adobe Acrobat
Background in nonprofit administration or business licensing
Associate’s or Bachelor’s degree
Remote candidates will be considered, but local in-office candidates are strongly preferred
Location and Hours:
This is a full-time remote position.
Note: This position does not hire California, Colorado, or NYC residents due to high tax burdens and additional paperwork for employers.
Compensation
Salary and generous benefits include paid time off; seven paid holidays; a health plan including medical, dental, vision, and life insurance; and a 401(k) retirement plan with a company match program.
Harbor Compliance is an equal opportunity employer
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