Manager, Health Program Job at Standards Council of Canada | Conseil canadien des normes – Ottawa, ON

Who we are

SCC is a small but impactful Crown corporation that reports to Parliament through Innovation, Science and Economic Development Canada. Using our expertise and vast network, SCC helps organizations by opening a gateway to possibilities, both at home and abroad. We bring people together, foster collaboration and expand their horizons in trade and global connectivity. We represent and advance Canada’s interests on the international stage in ways no other organization can.

SCC offers more than a few pieces of the standards development and conformity assessment puzzle. We provide comprehensive strategies that allow Canadian businesses and innovators to contribute to shaping established and emerging markets. We help knock down trade barriers and create opportunities for businesses to innovate and expand into new markets by laying the foundation for their success.

SCC’s work helps drive Canada’s health, well-being and economic prosperity. Whether it’s the food we eat, the products and technologies we use, or how we get to work, every aspect of our lives is touched by standards. Standards and conformity assessment not only provide confidence in the quality and safety of products and services, they also play an integral role in improving the overall health and safety of Canadians, and of their environment. At SCC, everything we do is aimed at improving Canadians’ quality of life and economic prosperity.

Our culture

A 2020 winner of Waterstone’s Canada’s Most Admired Corporate Cultures award, we foster a culture founded on our values of respect, professionalism, and integrity. Over the last year, our culture has expanded and evolved in light of the COVID-19 pandemic. Working from home has had its challenges, but it has also brought us closer and has highlighted the culture that was already in place: one of compassion, agility, and flexibility.

At SCC, we believe that an empowered and engaged workforce is essential to deliver on our vision and mission. A people-centric culture means that we are all working together to achieve a common goal.

Our diversity is our strength. We believe that leveraging our unique backgrounds helps to create a stronger, more cohesive team. Proudly, we can report that 30% of our team identifies as belonging to a visible minority, 60% of our team is female, and 62% of our leadership team is female. Not only do we serve the public in both Official Languages, but we are able to go above and beyond: with a staff complement of 140, we speak over 20 languages at SCC.

Your place in the team

Reporting to the Director, Programs and Operations, the Manager, Health Program proactively develops collaborative working relationships with representatives from governments, industry and other external organizations that are the primary contributors, users, and beneficiaries of Canada’s standardization system.

The role of the Manager is to engage with stakeholders, in health sectors of strategic focus under his or her responsibilities, to understand their priorities and initiate the development of potential strategies, programs or services that will address their objectives and needs. In addressing SCC’s stakeholders’ objectives and enabling the realization of opportunities, the Manager provides concepts of policy or strategic options, and facilitates SCC’s response in accordance with the corporate priorities and goals.

Your background

  • Post-secondary education in public or business administration, health, law, science, engineering, international affairs, liberal arts or an equivalent discipline, coupled with recognized experience
  • Experience in direct management of operations, personnel and projects
  • Experience related to program policy and stakeholder relations
  • Experience facilitating multi-stakeholder technical or policy-setting groups or committees
  • Proven skills and experience in: project management, strategic thinking, research, writing
  • Fluently bilingual in both Official Languages (English and French)

And maybe you also have

  • Professional designation related to standards, project management or a related technical subject
  • Experience working in the sectors of focus (e.g. health, mental health, etc.)
  • Experience in a standards technical committee at the national or international level

Key Activities

  • Leads the development of initial concepts of standardization strategies addressing SCC’s stakeholders’ priorities and oversees the planning and delivery of identified services. These projects may include the provision of policy advice, the identification of gaps and opportunities in the use and alignment of standardization across Canadian jurisdictions, research on existing national, regional and international standards, overseeing roadmaps conception and the facilitation of the development of new standards.
  • Executes the development and oversees the implementation of policies, programs and engagement strategies to improve the effectiveness and responsiveness of Canada’s standardization system in health sectors of strategic focus; secures MOUs and partnership agreements where appropriate.
  • Monitors and assesses the public environment to identify opportunities, events or other external factors that have an impact on SCC and their stakeholders. Accountable for evaluating recommendations made by staff on relevant SCC projects and programs and advocating appropriately.
  • Oversees the development of project plans, evaluates alternatives and risks, identifies resources, budgets and delivery schedules.
  • As assigned, oversees the provision of secretariat services for Advisory Committees (or Collaboratives, or other), including the timely development of meeting agendas, organization of meeting materials and logistics, the tracking of key decisions, and dissemination of action items; ensures adherence to SCC’s policies and procedures.
  • Oversees the management of a team including staffing, development of job descriptions, employee performance plans; monitors employee performance, skills development, and supports employee recognition, promotion, and dismissal. Fosters collaboration and teamwork for the delivery of programs and projects in a timely manner and within budget.
  • Proactively identifies and communicates issues that require senior management attention; assesses impact and provides recommendations for resolution.
  • Monitors and controls performance to plan, budget and forecast for the team, ensuring decisions are taken at the appropriate level of authority and takes remedial actions where necessary.
  • Works closely with members of other branches either informally or formally on multi-disciplinary project teams to promote and pursue pertinent standardization objectives, ensure consistent priorities and application of standardization policies and continuously improve internal business practices, processes and infrastructure.
  • Contributes to the organizational Quality Management System (QMS) by ensuring quality management documents are up to date, accurate and easily accessible by members of the Branch for their area of accountability. This position is accountable for delegating authority within their team for the various Quality Management tasks and for ensuring that their area of accountability provides proof of conformity during any audits.

A final note

Vaccination: In response to the COVID-19 pandemic that was declared by the World Health Organization, the mandates issued by the federal government, and the direction provided by public health authorities, the Standards Council of Canada requires all new employees to be fully vaccinated prior to their start date. All offers of employment are conditional upon successful job candidates attesting to their vaccination status. SCC is an equal opportunity employer and will consider all requests for accommodation based on a medical contraindication, religion or another prohibited ground for discrimination under the Canadian Human Rights Act.

Please attach a detailed cover letter to your resume. In addition to learning about your education, training and experience, we want to hear your story! We’d love to hear about how your accomplishments, and the skills you applied to achieve them, relate to this role and why you think this opportunity is a good fit for you.

We are committed to creating and fostering a diverse, equitable and inclusive work environment that reflects the peoples’ lives that we impact and the Canadian community that we work within. We strive to create an environment where everyone is comfortable being their authentic selves. We welcome Indigenous peoples and persons from all races, ethnicities, gender identities and expressions, sexual orientations, and physical or mental abilities to be part of our team.

We strive to ensure a barrier-free selection process. If you are contacted regarding a job opportunity, testing or interview, please advise the HR representative of the accommodation measures that you require to enable you to be assessed in a fair and equitable manner.

Please apply directly on SCC’s Careers Page before the closing date.

Upon our review of all applications, those who appear to be the best fit with the mandate of this role and with SCC’s mission and vision will be contacted. You will receive confirmation that your application has reached us.

Thank you for your interest in SCC and for taking the time to review this ad.

About the Company

Company: Standards Council of Canada | Conseil canadien des normes –

Company Location:  Ottawa, ON

Estimated Salary:

About Standards Council of Canada | Conseil canadien des normes -