Customer Service Representative Job at City of Monrovia, CA – Monrovia, CA

Job Details

Full-time$45,798 – $61,374 a year6 hours ago


  • Dental insurance
  • Health insurance
  • Pet insurance
  • Vision insurance
  • Life insurance

Full Job Description

The Position

RETIREMENT – PERSCalPERS 2.7% @ 55 (Classic Members) or CalPERS 2% @ 62 (New members). The employee pays the full employee portion of the retirement contribution, and the City does not participate in Social Security.All employees will contribute the equivalent of $85 per month to offset CalPERS Unfunded Accrued Liability costs. The employee contributions made pursuant to this Employee CalPERS Response Giveback Plan will be coordinated as a pre-tax contribution. Lastly, the employee contributions made pursuant to this Employee CalPERS Response Giveback Plan will be considered part of the employee contribution towards CalPERS retirement system costs. MEDICAL INSURANCEThe City offers a cafeteria benefit allowance of $1,450 / month for use towards enrolling in any of the City offered health, dental, and vision plans. Any employee that wishes to cash out their cafeteria allowance shall receive 25% of the allowance as taxable income or deferred compensation.DENTAL INSURANCECigna Dental DPO and HMO Plans available for employee and eligible dependentsVISION INSURANCEVision provided through Cigna available for employee and eligible dependentsLONG TERM DISABILITY & SHORT TERM DISABILITYBenefits equal 60% of employee’s base salary for qualified periodsLIFE INSURANCEThe City provides a life insurance policy of 1x the employees annual salary for a maximum of $100,000SICK LEAVEAccrue at eight (8) hours per month, with unlimited accrual; new employees shall be eligible to bring with them up to 250 hours of sick leave from their prior employer, so long as a new employee’s prior employer did not compensate the employee for their sick leave.VACATION100 hours of annual vacation accrual, increasing up to 200 hours based on years of serviceHOLIDAYS – 12 DAYS ANNUALLY + 2 FLOATING HOLIDAYSNew Year’s EveNew Year’s DayMartin Luther King, Jr’s BirthdayPresident’s DayMemorial DayIndependence DayLabor DayVeteran’s DayThanksgiving DayFriday following Thanksgiving DayChristmas EveChristmas DayDEFERRED COMPENSATIONIncome may be deferred on a pre-tax and/or post-tax basis through Nationwide based on IRS Regulations. The City will contribute $50 per month to deferred compensation. The employee must contribute an equal amount in order to receive this match.TUITION REIMBURSEMENT & ANNUAL EDUCATION BONUSTuition reimbursement is available upon completion of probationary period. Additionally, completion of a degree entitles an employee to an annual bonus:AA: $275 / yearBA: $425 / yearMA: $575 / yearPh.D.: $725 / yearEMPLOYEE ASSISTANCE PROGRAMEAP services designed to help manage life’s challenges are available through The HartfordBILINGUAL PAYBilingual pay stipend of $125 per month is available to those who regularly utilize a second language and/or sign language during employmentOPTIONAL BENEFITSThe City offers multiple group plans in which employees may participate at their own expense including pet insurance, Lifelock identity theft membership, a variety of supplemental insurance programs

About the Company

Company: City of Monrovia, CA –

Company Location:  Monrovia, CA

Estimated Salary:

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About City of Monrovia, CA -