Business Analyst SSKO, Clerk Grade 7/8 Job at NSW Government -NSW State Emergency Service – Wollongong NSW

Work in a volunteer-based agency supporting communities of NSW

Temporary full-time opportunity until 30 June 2023 with possibility of extension

Location: Preferred location based at NSWSES State Headquarters in Wollongong – regional locations may be considered with flexible working arrangements available.

Clerk Grade 7/8

Salary – Maximum TRP $123,097 (salary range $99,431 -$110,064). Total remuneration package includes salary plus employer’s 10.5% contribution to superannuation and annual leave loading

About the opportunity

An exciting opportunity exists for a Business Analyst to join our dynamic team at NSWSES. Working on the SSKO (Stay Safe and Keep Operational) Program, the Business Analyst SSKO will work across several projects. The SSKO program focuses on improving volunteer and member safety by enhancing operational communication capability in the field.

The Business Analyst is responsible for reviewing and analysing the organisation’s business objectives, services, processes and information needs to identify key areas for business improvement. Working closely with the SSKO and project support teams, the role will contribute to the development of project plans to ensure the successful facilitation of the SSKO program and achievement of business objectives on a wider scale. All projects will focus on operational communication initiatives with specific focus on field-based deployment, operational communication strategy, IT infrastructure and software development.

About the NSW SES

Our Mission: NSW SES saving lives and creating safer communities.

Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW State Emergency Service (NSW SES) is an emergency and rescue service made up almost entirely of volunteers and supported by a small staff contingent. NSW SES is a key influencer of other emergency service agencies and works closely with these partners to modernise and grow volunteering to save lives and protect communities.

While major responsibilities are for flood, storm operations and tsunamis, the NSW SES also provides the majority of general rescue effort in the rural parts of the state. This includes road accident rescue, vertical rescue, bush search and rescue, evidence searches (both metropolitan and rural), other forms of specialist rescue that may be required due to local threats, Urban Search and Rescue and Community First Response.

About you

To be successful in this role you will:
Demonstrated experience in business analytics with a focus on interpretation of organisational data and process improvement

Excellent communication and interpersonal skills

Ability to conduct business process reviews and contribute to change management plans to implement business improvement

Possess relevant tertiary qualifications and/or equivalent experience.

How to apply

Your application should include as three separate attachments:

A cover letter (maximum of one page) briefly responding to the essential requirements and your interest in the role

Responses to each of the targeted questions (maximum of one page per answer); and

An up-to-date resume of no more than four pages detailing your skills and experience relevant to the role.

Targeted Questions

Provide a relevant example of a project you contributed to, with a specific focus on conducting business process review and analysis. What advice did you provide to the organisation in your findings?

Describe a time in your career that highlights your ability to communicate with stakeholders, including your approach to stakeholder management and any challenges you faced throughout.

Find out more

The role description is available here.

For more information about the role, applications are encouraged to contact Kailee Cross at [email protected]

A recruitment pool may be created to fill similar roles for both ongoing and temporary opportunities if they arise.

Applications close: Sunday 7 August 2022, 11.59pm

From 17 December 2021, the NSW SES considers COVID-19 vaccination mandatory for all members. Candidates will be required to provide satisfactory evidence that they are fully vaccinated against COVID-19 prior to commencement with the NSW SES. Exemptions are only available based on medical and/or lawfully protected grounds, and all applications for an exemption will be managed in accordance with the NSW SES COVID-19 Vaccination Policy.

The NSW State Emergency Service is a proud employer of a diverse workforce. We encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity. We are committed to reflecting the diverse community we serve and creating an inclusive and flexible workplace. People with disability are supported to access adjustments in recruitment processes and in the workplace, to enable them to demonstrate their skills and capabilities to meet the requirements of the job. As supporters of flexible working, we welcome discussions about how our roles can be undertaken flexibly.

About the Company

Company: NSW Government -NSW State Emergency Service –

Company Location:  Wollongong NSW

Estimated Salary:

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